FAQ- Frequently Asked Questions

🐾 Paw Paw by Jeanne – Frequently Asked Questions

🛍️ What is Paw Paw by Jeanne?

Paw Pow by Jeanne creates interactive cat toys that are fun for both cats and their humans. Each toy is tested and approved by real rescue cats and cat cafés, so your feline friend is getting the real deal.

🔋 Do the toys need batteries?

Nope! All battery-powered Paw Pow toys come with a built-in rechargeable lithium-ion battery. Every box includes a USB charging cable for easy charging—no extra batteries needed.

🐱 Are these toys safe for my cat?

Yes! Our toys are made from pet-safe, durable materials and are designed to encourage natural cat behaviors like pouncing, swatting, and bunny kicking.

🐾 Can I attach the tails to other toys?

Yes! Our silvervine stick and catnip ball feature a twine string with a clasp, so you can connect them to other Paw Pow toys or use them solo.

🚚 How long does shipping take?

We ship from the U.S., and most orders arrive within 3–7 business days. You’ll receive tracking information as soon as your order ships.

💬 What if my cat doesn’t like the toy?

We know cats can be choosy! That’s why we include a variety of textures, shapes, and scents. Still not a hit? No problem—we offer a 30-day money-back guarantee. Just reach out and we’ll make it right.